Cosmo will refund buyers on their product purchases made on this website up to a 5-year period from the date of payment if all of the following conditions are met:

1. Product has not broken due to negligence from the buyer, or from sub-optimal care of the product by the buyer

2. Buyer has taken care of the product in the following ways:
      a. Product has not been exposed to temperature fluctuations, which is to be determined by Cosmo
      b. Air Purifier has not been knocked or scratched
      c. There is no evidence of water damage on the product or likely reason to believe that the product has been damaged by water
      d. Product has not been damaged during replacement of air filter

3. If all of the conditions mentioned in 2 are met, there is no evidence that the conditions in (2) have not been followed, and the product malfunction can be proven to be due to a manufacturing defect, then the buyer will be entitled to a repair or replacement as decided by Cosmo on a case by case basis

4. Cosmo will always have full authority to decide if a buyer qualifies for warranty or not